Return policies
Our main objective is that you are completely satisfied with the subject IXIA. We make all our creations with great dedication and love because it has become an essential item in your closet.
If for any reason you are not satisfied with your item, you can return it within 14 days of receipt for a refund (excluding shipping charges). You will be responsible for the return shipping fees. The product must be in the same condition in which it is opened, without using and with the labels attached. Once we recover the item and verify its status, we will proceed to refund the amount using the method in which you will pay.
Unfortunately, beyond these 14 days, we will not be able to offer you a refund or exchange.
Remember that you can always write for any queries and respond as quickly as possible here: universixia@gmail.com
If for any reason you are not satisfied with your item, you can return it within 14 days of receipt for a refund (excluding shipping charges). You will be responsible for the return shipping fees. The product must be in the same condition in which it is opened, without using and with the labels attached. Once we recover the item and verify its status, we will proceed to refund the amount using the method in which you will pay.
Unfortunately, beyond these 14 days, we will not be able to offer you a refund or exchange.
Remember that you can always write for any queries and respond as quickly as possible here: universixia@gmail.com